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In-Depth Details On Essential Services
Just like regular oil changes are essential for a car, computers need regular tune-ups. Regular hardware checks and life-cycle maintenance are needed to prevent critical devices from poorly-timed failure. Having an experienced eye look over your network and a establishing a regular maintenance plan will go a long way to mitigating the risks. Through our experience and regular maintenance, your systems will be more reliable and achieve better uptime.
Data that is lost in times of crisis can not be recovered without a proper backup. Whether your data becomes encryped and unuseable because of a crypto virus or your storage device fails, data backup is critical to the success of your business. Your invaluable business data needs to be securely backed up to prevent these cripling losses. We will work with you to establish a solid backup plan to ensure that you will not be set back should the worst happen!
Having your network secured by the most current standards is key to preventing your business data from being hacked. These breaches have often occurred because the proper protocols and securities were not in place. Allow our certified professionals safeguard your network and set your defenses up properly. We will work to keep your business data private and ensure that access to your network is properly locked down.
Manufacturers ship new computers, phones, tablets, and routers with the defenses down. Through a simple Google search, anyone can find your Wi-Fi router’s default password. Computers only come with trial Anti-Virus software running – not fully set up or keeping you safe. No matter the device, steps to properly configure it need to be taken before you start using it. To assure that you are getting the most out of your devices and that they are secure, we will consistently handle the set up of your devices.
The Big Questions with Straight Answers.
We offer services that keep your business IT needs met at prices you can afford. Our target customers are small businesses looking for all of the advantages of dedicated technical support without the high expenses.
Small businesses typically require 4 to 8 hours a month of dedicated IT service and support. Depending on the number of computers needing service, we will work with you to scale the hours you need to support your office setup. As a rule, if you have 1 to 3 computers needing service, 2 hours a month is recommended. The software you are willing to invest in will also be a factor in the number of hours needed.
We spend Service hours remotely and on-site performing maintenance on your computers and laptops. This includes doing updates, protecting your computers from viruses looking to compromise your systems, and making sure that your computers give you solid performance. Support hours on the other hand entail same-day support to assist in failing systems and to troubleshoot technical issues.